module JPlatform
  class Ticket < ::PlatformResource
    include PlatformConcern
    include ActionView::Helpers::SanitizeHelper

    schema do
      string :social_account_id, :project_ticket_list_id, :social_message_id, :status, :status_cd, :resolution_id, :creator_id, :assignee_id, :priority, :is_hot, :comment, :tag_names, :due_on, :external_conversation, :default_social_account, :available_social_accounts, :social_message_origin_ids, :updated_at, :resolved_at, :processed_at, :first_assigned_at, :overdue
    end

    belongs_to :project_ticket_list, class_name: 'JPlatform::ProjectTicketList'
    belongs_to :project, class_name: 'JPlatform::Project'
    belongs_to :ticket_list, class_name: 'JPlatform::TicketList'
    belongs_to :creator, class_name: 'JPlatform::User'
    belongs_to :assignee, class_name: 'JPlatform::User'
    belongs_to :resolution, class_name: 'JPlatform::Ticket::Resolution'
    belongs_to :social_message, class_name: 'SocialMessage'
    delegate :author_name, :type, to: :social_message, prefix: true, allow_nil: true
    delegate :network, :message, to: :social_message, allow_nil: true

    has_many :feed_items, class_name: 'JPlatform::Ticket::FeedItem'
    has_many :activities, class_name: 'JPlatform::Ticket::Activity'
    has_many :comments, class_name: 'JPlatform::Ticket::Comment'

    validates :project_ticket_list_id, presence: true
    validates :social_message_origin_ids, length: { maximum: 150 }
    validates :resolution_id, presence: true, if: ->(ticket) { ticket.is_resolved? }

    PRIORITIES = { low: 1, normal: 3, high: 5 }
    STATUSES = { new: 1, in_progress: 5, resolved: 9 }

    def self.statuses
      dropdown_arr(STATUSES)
    end
    # For the edit dropdowns
    def self.select_statuses
      dropdown_arr(STATUSES.reject{ |s| s == :resolved})
    end
    def self.priorities
      dropdown_arr(PRIORITIES)
    end

    def creator_full_name; attributes[:creator_full_name] || creator.try(:full_name) end
    def assignee_full_name; attributes[:assignee_full_name] || assignee.try(:full_name) end
    alias_method :customer_name, :social_message_author_name

    def due_on
      Date.parse(super) if super.present?
    end

    # Failsafes for priority / status returning nil

    def priority
      super || "normal"
    end

    def status
      super || "new"
    end

    def to_s
      strip_tags(message) if message
    end

    def default_reply_text
      reply_text = ""
      if "#{self.network}".downcase.include?('twitter')
        reply_text = "#{self.try(:reply_to_author_name)} "
      end
      reply_text.gsub(/^\s*/, '')
    end

    # Workaround AR fetching nil
    # Remove when https://github.com/rails/activeresource/pull/68 is merged

    alias_method :_social_message, :social_message
    def social_message
      !!social_message_id ? _social_message: nil
    end

    alias_method :_assignee, :assignee
    def assignee
      !!assignee_id ? _assignee : nil
    end

    alias_method :_resolution, :resolution
    def resolution
      !!resolution_id ? _resolution : nil
    end

    STATUSES.each do |status, status_cd|
      define_method "is_#{status}?" do
        self.status_cd.to_i == status_cd
      end
    end

    def high_priority?
      self.priority.to_s.downcase == 'high'
    end

    def has_new_status?
      self.processed_at.nil?
    end

    def is_assigned_to(user)
      self.assignee_id == user.id
    end

    def is_assigned?
      self.assignee_id.present?
    end

    def is_overdue?
      self.due_on && !self.is_resolved? && Date.today > self.due_on
    end

    def to_partial_path; "j_platform/tickets/ticket" end
    private
    def self.dropdown_arr(input_hash)
      input_hash.map { |p| [p.first.to_s.titleize, p.first.to_s] }
    end
  end
end