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        understand that miscommunication can be very frustrating and again extend
        our apologies for the confusion.  Upon researching the error that occurred,
        we have reimbursed you for the duplicate charges and would like to ask that
        you accept this request to withdrawal your negative review as the issues have
        been settled.  Thanks in advance for your consideration in this matter.","author_action_date":null,"email_key":"F9Ts1AMzTbv8vokrnidWEg","created_at":"2015-07-07T12:12:41Z","updated_at":"2015-07-07T12:30:33Z","review":{"review_id":626325,"contact_id":4985641,"review_date":"2015-06-23T10:58:49Z","review_summary":"Disappointed","review_body":"I
        called the office and asked to be reimbursed for double charges on paperwork
        and they said they would research.  I also let them know how disappointed
        I am with how they have treated our home for the last three rounds of issues
        that had no intercommunication between the three different men that came out
        each time.  Have not heard back which does not surprise me.  Have used distill
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        Dodrill Comfort & Energy Solutions, we are proud to serve the local residents
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