tag: Annual

A few billing improvements

In general, Gemfury customers have been happy with not just the service itself, but also with our competitive pricing and simple billing process. However, we do occasionally hear about credit card issues that take time away from focusing on your work. In the past days, we have made the following improvements to our billing process to further reduce your billing issues and concerns. Our most common error for subscription payment failures is the ambiguous “Your card was declined” message that we receive from the credit card’s bank or our payment processor.